Delivery & Returns

Shipping Policy 

All our UK Shipping is included in the price.

For the rest of the world we send all items by Tracked Royal Mail post or courier so the shipping cost is a little higher then we would like but it is a more secure service then standard mail. As for delivery times for outside of the UK it can be two to three weeks some overseas postal services are quicker then others and this is out of our hands.

 

Refunds/Returns

If you cancel your order prior to shipment then you will be refunded the full amount including any shipping charges. Please note that it can take +5 working days for the funds to appear back in your bank account, this is something we have no control over. 

If your item has already shipped then you will need to notify us within 14 days of receiving your order and then return the item to us (at your cost), we can then refund the cost of the item but not the original shipping cost. 

 

Duty/Brexit

If you live in the UK there will be no duty/charges added to your order.

If you live in the EU, the price you pay includes your local VAT which we then pay to your respective government, As long as your order is less then 150 Euro or $800 (if you live in the US) then there is no import duty to pay. So the amount you see at the checkout should be the only amount you have to pay. 

Top